Privacy Policy

Blue Peaks Home Services LLC ("Blue Peaks," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit https://bluepeakshome.com/ or contact us through our website, phone, or text messaging.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Address or general location (if provided)
• Photos or descriptions of your project
• Any information you submit through our contact forms, email, or text messages

We do not collect sensitive personal information such as payment card numbers, government IDs, or financial account data through our website.

How We Use Your Information

We use the information you provide to:

• Respond to inquiries and service requests
• Provide estimates, scheduling, and customer support
• Communicate with you via phone, email, or text message
• Improve our services and website functionality

We only use your information for legitimate business purposes related to providing home services.

Text Messaging & Communications (Twilio)

If you provide your phone number, you may receive text messages from Blue Peaks Home Services LLC regarding:

• Service inquiries
• Scheduling or appointment coordination
• Follow-up questions related to your request

We use Twilio, a third-party communications platform, to send and receive text messages.

• Message and data rates may apply depending on your mobile carrier.
• We do not send promotional text messages without your consent.
• You may opt out of text messages at any time by replying STOP.
• Your phone number is used solely for communication related to your inquiry or services.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers only as necessary to operate our business, including:

• Communications providers (such as Twilio)
• Website hosting or analytics providers

These providers are required to use your information only to perform services on our behalf and to protect it appropriately.

Cookies & Website Analytics

• Our website may use basic cookies or analytics tools to understand website traffic and improve user experience. These tools do not personally identify you.
• You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices

You may:

• Request access to or correction of your personal information
• Ask us to stop communicating with you
• Opt out of text messaging at any time

To make a request, contact us using the information below.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Blue Peaks Home Services LLC
📞 (540) 799-7325